3. October, 2020.
This review is dedicated to Michael and his team. I was hesitated at first because it is a big purchase for me but Michael made everything went smoothly and safe. Their price is the best price I’ve seen. They also provide overnight shipping! Excellent customer service with authentic luxury pieces at reasonable price!!! You cannot find anywhere else!! If I want to buy more luxury items, there is only one place I think of: Brilliance Jewels! Thank you Michael and team.
27. August, 2020.
What a pleasure! The purchase (of a dream watch) was smooth and trouble-free. Every interaction with Juan and Cristina was friendly, efficient, and warm. The price negotiation was easy and we settled on a superb final number. Shipping was prompt, with tracking, and as easy as the purchase itself. The piece was packed perfectly and is exactly as advertised. I'm looking forward to my next visit to Miami to say hi personally, and peruse all the goodies! Thanks guys, stay safe and be well!
12. July, 2020.
This was my first time buying fine jewelry online and Cristina provided an amazing experience from beginning to end: communication about the item, fit, and pricing; fast and secure shipping; and the beautiful condition the item itself was in. (Though their return policy is a great reassurance in case things don't fit!) As a young looking woman of color, I have gotten all types of service at nicer stores when my boyfriend isn't there - from super-attentive and thoughtful, to total cold shoulder. Based on my experience, Brilliance Jewels is definitely one place I'd be happy visiting in person if I'm ever in the area. Thank you Cristina!
10. July, 2020.
Thank you to Moshe and Charlie for the incredible engagement ring. It is absolutely stunning and anyone who sees it is blown away by how classy, elegant and perfect it is. This was my first time buying a ring and considering the fact the entire process went down remotely during Covid-19, my expectations were surpassed. I didn’t have eyes on the ring until I received it in the mail. You can trust brilliance jewels to design something incredible. Thank you!
20. June, 2020.
Since I started buying from Brilliance, I have not shopped elsewhere. Michael is great and definitely goes the extra mile to make sure the customer is happy with their purchase.