I just want to say that I am very impressed with your company and its customer service. The item I purchased arrived today and matched the photo. I noticed that the photo was immediately removed from your website after purchase. I appreciate your prompt shipping, and I am impressed with your thorough communication. Please consider this a gleaming review, and share it as you wish. I will definitely be a repeat customer!
Charlie and his team at Brilliance are easily the best in the business. They truly care about each and every customer and take the time to help you find what you are looking for, and most importantly at a great price! I can't imagine working with anyone else for my watch or jewelry needs. HIGHLY recommended!
I had the most wonderful experience at Brilliance Jewels! Sophia was very warm, open & friendly. The price points are very reasonable for the great quality jewelry pieces offered. I will Definitely be back for my next fine jewelry purchase!
I have to say I am absolutely pleased with my Cartier bracelet, and could not be any happier with my purchase. You have been a wonderful resource through the process and I thank you for your dedication.
I was incredibly pleased and happy with Brilliance Jewler's not only the first time, but the following 3 times as well. The staff was very friendly, honest, knowledgeable and thorough. They helped me find exactly what I was looking for.
Great experience. Beautiful bracelet. Thanks for everything, I love the bracelet and I hope to work together again in the near future.
I don't generally write reviews, but I felt inclined to do so after a wonderful experience working with Charlie. He knew exactly what I wanted, and was able to cater to my every needs. It was a pleasure doing business with him, and will be coming back again very soon for my wife's birthday.
Oh!!!! We are so happy to bought from Brilliance Jewels. The sales went smoothly, very knowledgeable and the price was very reasonable. They have the best brand names in stock, like Cartier, Van Cleef, Rolex, Chanel, Bvlgari and many more.
The staff at brilliance jewels are amazing. I've bought multiple watches, Cartier pieces and other items . They make the process easy and most importantly make you feel safe as a customer that you're being treated fairly.
I bought multiple items from Brilliance Jewels. When it comes to sought after brand pieces like Cartier, Van Cleef & Arpels and Tiffany, they have the best selection at the lowest prices - hands down.
I am so pleased with my purchase of the Cartier Love bracelet from Brilliance Jewels. The customer service was fast and easy. The bracelet was shipped to me overnight; and, when I received it the next day I was thrilled to find the bracelet in mint condition. I will definitely do business with this company again in the near future.
I had the best service in selling my jewelry. Walked into Brilliance Jewels a little nervous if I was going to be taken advantage of... I was greeted by Charlie and I showed him one piece and asked how much, he gave me a price. I told him wanted to check with a couple more merchants and realized he was buying at a very fair price (even a little higher than some). Went back to Brilliance Jewels and sold the jewelry. He was very polite, honest. Left with a very happy comfortable feeling! Would highly recommend Brilliance Jewels!
A first class online shopping experience, with friendly, truthful, and knowledgeable sales people, fast and correct shipping, and exemplary corporate department. I give it "Five Stars" and recommend it without reservation.
I would give Brilliance Jewels 100 stars if it was possible. I had the pleasure of working with Sophia who helped me with the purchase a beautiful Cartier Love bracelet. I was very nervous to purchase something online without seeing it in person but she has made the experience wonderful. She answered all my question and was quick to respond. My bracelet arrived within 24 hours, which was amazing by the way and Sophia called me to make sure I received the bracelet and that was happy with my purchase. They have an amazing customer service!! I highly recommend them.
I was aimlessly browsing through jewelry online when I stumbled on a pair of amazing earrings at the Brilliance Jewels. After obsessing over them for a few days I finally decided to contact the store. I could not have been more pleased with my experience with Sophia and the Brilliance Jewels team! Her customer service was beyond anything I could have imagined.